Greetings, time travellers, fantasy rulers, and party legends! At Cosplay Outfit Store, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you visit our website cosplayoutfitstore.com. By using our site, you agree to the practices described below.

1. Information We Collect

We collect information to provide you with a seamless shopping experience for our costumes, including 1970s, 1980s, Gangster, Renaissance & Medieval, Toga, and Vampire outfits. This includes:

  • Personal Information: Name, email address, shipping address, and payment details (e.g., Visa, MasterCard, JCB, or PayPal information) when you make a purchase.
  • Transaction Data: Details of orders, shipping preferences, and payment history.
  • Technical Data: IP address, browser type, device information, and cookies (see Section 6 for details).
  • Communication Data: Messages you send to us via email (e.g., [email protected]) or through our website.

2. How We Use Your Information

We use your data to enhance your adventure with us:

  • Process orders and payments securely, including currency conversion for international transactions (all in Australian Dollars, A$).
  • Provide customer support and respond to inquiries.
  • Improve our website, products, and services based on user preferences.
  • Send order updates, promotional offers (with your consent), and important notices.
  • Comply with legal obligations and prevent fraud.

3. Sharing and Disclosure of Data

We respect your privacy and only share information when necessary:

  • Service Providers: We may share data with trusted partners for payment processing (e.g., PayPal), shipping, and website maintenance. These parties are bound by confidentiality agreements.
  • Legal Requirements: We may disclose information if required by law, such as to comply with customs regulations or protect our rights.
  • Business Transfers: In the event of a merger or sale, your data may be transferred to a new owner, with notice provided.
  • Global Operations: As we ship worldwide (excluding some remote areas), data may be processed internationally, always under secure standards.

We never sell your personal information to third parties.

4. Data Storage and Security

Your data is stored securely to ensure your costume journey remains safe:

  • We use encrypted channels for all transactions and do not store complete payment details on our servers.
  • Data is retained only as long as needed for order fulfillment, legal compliance, or business purposes.
  • We implement industry-standard measures to protect against unauthorized access, alteration, or disclosure.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have control over your information:

  • Access and Update: You can review and edit your account details by logging into our website.
  • Opt-Out: Unsubscribe from marketing emails by clicking the link in any message.
  • Data Deletion: Request deletion of your data by contacting us, subject to legal requirements.
  • Complaints: If you have concerns, reach out to us, and we’ll address them promptly. You may also contact your local data protection authority.

6. Cookies and Tracking Technologies

We use cookies to enhance your experience on our site:

  • What Are Cookies? Small files stored on your device that help us remember your preferences and improve site functionality.
  • Types We Use: Essential cookies for checkout processes, analytical cookies to track site usage, and marketing cookies (with consent) for personalized ads.
  • Managing Cookies: You can adjust your browser settings to refuse cookies, but this may limit some features of our website.

7. Changes to This Policy

We may update this policy to reflect changes in our practices or laws. The revised version will be posted on our website with the updated date. Continued use of our site constitutes acceptance of the changes.

8. Contact Us

If you have questions about this Privacy Policy or your data, reach out to our friendly team of costume experts:

Email: [email protected]

Address: 34 Balonne Street, DEAUVILLE, AU 2443

Thank you for trusting Cosplay Outfit Store with your adventures—we’re here to help you create unforgettable memories securely!